Shipping & Returns

Castello is a family owned and operated business in Quebec that offers worldwide delivery. Our free shipping offer on orders over $59 is available in Canada only. Some exceptions apply. See all details on this page.

To get your products ULTRA-FAST, request an in-store pickup and your order will be prepared within minutes.

Click on the topic you are interested in below and you will be directed to that section.

Shipping

Return policy

In-store pickup

EXPRESS Shipping

Corporate clients

Corporate customers (companies, schools, daycares) benefit from a special delivery policy with different rates. To learn more about our delivery rates for corporate customers, you can contact the corporate department in Quebec City at 418 380-4666 ext. 224 or anywhere in Canada or the United States, Toll Free at 1 855 538-3383 ext. 224.

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