Shipping & Returns

Castello is a family owned and operated business in Quebec that offers worldwide delivery. Our free shipping offer on orders over $59 is available in Canada only. Some exceptions apply. See all details on this page.

To get your products ULTRA-FAST, request an in-store pickup and your order will be prepared within minutes.

Click on the topic you are interested in below and you will be directed to that section.


Return policy

In-store pickup

EXPRESS Shipping

Corporate clients

Corporate customers (companies, schools, daycares) benefit from a special delivery policy with different rates. To learn more about our delivery rates for corporate customers, you can contact the corporate department in Quebec City at 418 380-4666 ext. 224 or anywhere in Canada or the United States, Toll Free at 1 855 538-3383 ext. 224.